Printers are essential devices in many homes and workplaces, but they can sometimes run into problems when used with Windows operating systems. This article covers common printer problems in Windows, including printer not found, print jobs stuck in the queue, printer spooler crashes, and more, along with step-by-step troubleshooting solutions for each issue.
Notes: We are aware of some ARM PC’s (for example Copilot+ PC’s) not being able to add/install a printer using the included installer or by downloading the installer from the manufacturer’s website.
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To fix this, go to Settings > Bluetooth & devices > Printers & scanners and click on "Add device" instead to add the printer manually, unless the manufacturer has specific guidance for Windows on ARM PCs.
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To find out if you have an ARM device, go to Settings > System > About, and look for "System type" property under "Device specifications". ARM devices have "ARM based processor" under system type.
Run the Windows printer troubleshooter
If you are using a Windows 11 device, start by running the automated printer troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most printer problems. If you are using an older version of Windows or a mobile device, please skip to Most common printer problems section.
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